Privacy Policy

Effective Date: 14/02/2025

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At Diamonds of Deal Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our services.

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1. Information We Collect

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We collect different types of personal data to provide and improve our services, including:

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• Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping addresses.

• Payment Information: When making a purchase, we collect payment details securely through our payment providers. We do not store payment card details.

• Account Information: If you create an account, we collect your username, password, and order history.

• Communication Data: Emails, messages, and feedback provided when you contact us.

• Technical Data: IP addresses, browser type, and website interaction data collected through cookies and analytics.
   

2. How We Use Your Information

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We use the information collected for the following purposes:

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• To process and fulfill orders, including payment and delivery.

• To provide customer support and respond to inquiries.

• To send order confirmations, promotions, and updates (with your consent).

• To improve our website, services, and customer experience.

• To detect and prevent fraud or security threats.

• To comply with legal obligations.
   

3. How We Share Your Information
 

We do not sell or trade your personal information. However, we may share it in the following circumstances:
 

• Service Providers: Third-party companies that assist in payment processing, shipping, email communication, and analytics.

• Legal Compliance: When required by law, regulation, or legal process.

• Business Transfers: In the event of a business sale, merger, or acquisition.
   

4. Data Security
 

We implement strict security measures to protect your data. However, no online transmission is 100% secure. We advise using strong passwords and safeguarding your account credentials.
 

5. Cookies & Tracking Technologies
 

We use cookies to enhance website functionality, analyze traffic, and personalize content. You can manage your cookie preferences in your browser settings.
 

6. Your Rights & Choices
 

You have the right to:
 

• Request access to your personal data.

• Correct or update incorrect information.

• Request deletion of your data, subject to legal obligations.

• Opt-out of marketing communications.

• Disable cookies via browser settings.
   

To exercise your rights, please contact us at info@diamondsofdeal.co.uk
 

7. Third-Party Links
 

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage reviewing their policies.
 

8. Updates to This Privacy Policy
 

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
 

9. Contact Us
 

If you have any questions about this Privacy Policy, please contact us at: Diamonds of Deal Ltd

Email: info@diamondsofdeal.co.uk
 

By using our website, you agree to this Privacy Policy. Thank you for trusting Diamonds of Deal Ltd.